Privacy Policy

serveX games ("we", "us", "our", or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (collectively, the "Service" or "Apps").

Please read this Privacy Policy carefully. By downloading, installing, or using our Apps, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1 Personal Data

While using our Apps, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address (if you contact us for support or create an account)
• Name (optional, if you choose to provide it)
• User-generated content (such as usernames, profile pictures, or chat messages)

1.2 Device and Usage Data

We automatically collect certain information about your device and how you interact with our Apps, including:

• Device Information: Device model, operating system version, unique device identifiers (such as IDFA for iOS or GAID/AAID for Android), mobile network information, and hardware configuration
• Usage Data: App features used, time spent in the app, gameplay statistics, levels completed, in-app purchases, and session duration
• Log Data: IP address, browser type (for web-based components), app version, crash reports, and the time and date of your use of the Service
• Location Data: General geographic location (country/region level) for analytics and ad targeting purposes. We do not collect precise GPS location unless explicitly required for specific game features

1.3 Cookies and Tracking Technologies

We use various technologies to collect and store information, which may include:

• Cookies (for web-based components)
• Local storage and shared preferences
• Analytics identifiers
• Advertising identifiers

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service: Ensure the Apps function properly and deliver the gaming experience
• To personalize your experience: Tailor content, recommendations, and gameplay based on your preferences
• To process transactions: Handle in-app purchases and deliver virtual goods
• To send notifications: Inform you about updates, new features, or promotional offers (with your consent)
• To provide customer support: Respond to your inquiries and resolve issues
• To gather analytics: Understand how users interact with our Apps to improve performance and user experience
• To display advertisements: Show relevant ads that help us keep the Apps free or low-cost
• To detect and prevent fraud: Protect against unauthorized access, cheating, or abuse
• To comply with legal obligations: Respond to legal requests and comply with applicable laws

3. Third-Party Services

Our Apps may use third-party services that collect information used to identify you. These services have their own privacy policies, and we encourage you to review them.

3.1 Analytics Services

We may use third-party analytics services such as:

• Firebase Analytics (Google): Collects anonymous usage data to help us understand user behavior and improve the App. Firebase Privacy Policy
• Google Analytics for Mobile Apps: Tracks app usage and engagement metrics. Google Privacy Policy
• Unity Analytics: Provides insights into player behavior and game performance. Unity Privacy Policy

3.2 Advertising Services

We may display advertisements through third-party ad networks, including:

• Google AdMob: Uses your advertising identifier to serve personalized ads. AdMob Privacy Policy
• Unity Ads: Displays video and banner ads within the App. Unity Ads Privacy Policy
• Facebook Audience Network: Shows ads based on your interests. Facebook Privacy Policy
• AppLovin: Provides in-app advertising solutions. AppLovin Privacy Policy

3.3 Payment Processing

In-app purchases are processed through the respective app stores:

• Google Play Store: For Android purchases. Google Play Privacy Policy
• Apple App Store: For iOS purchases. Apple Privacy Policy

We do not collect or store your payment card information. All payment transactions are handled securely by the app stores.

4. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it. If this is not possible, we will securely store your data and isolate it from any further processing until deletion is possible.

5. Security of Your Data

We implement appropriate technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (using SSL/TLS)
• Secure storage of data at rest
• Regular security assessments and updates
• Limited access to Personal Data by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Children's Privacy

Our Apps are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your Personal Data:

7.1 European Economic Area (EEA) - GDPR Rights

If you are a resident of the EEA, you have the following rights:

• Right to Access: Request a copy of your Personal Data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your Personal Data ("right to be forgotten")
• Right to Restrict Processing: Request that we limit the processing of your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your Personal Data for specific purposes
• Right to Withdraw Consent: Withdraw consent at any time where we relied on consent to process your data

7.2 California Residents - CCPA Rights

If you are a California resident, you have the right to:

• Request disclosure of the categories and specific pieces of Personal Data we have collected
• Request deletion of your Personal Data
• Opt out of the sale of your Personal Data (note: we do not sell your Personal Data)
• Not be discriminated against for exercising your CCPA rights

To exercise any of these rights, please contact us using the information provided in Section 10.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy and applicable data protection laws, including the use of standard contractual clauses approved by the European Commission for transfers between the EEA and other countries.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the App after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Thank you for trusting serveX games with your data. We are committed to protecting your privacy and providing you with the best gaming experience.